What insurance networks do you accept?

Some clinicians at Wave Treatment Centers are an in-network for Medicare. If you have a PPO-type insurance plan, we may be able to assist you with coverage options. Unfortunately, we do not accept any HMOs or Medicaid at this time.

Do I need to wear a mask to my appointment? What if I don’t have one?

For the health and safety of our patients and staff, we follow all current CDC guidelines. Masks will be provided when appropriate for those who do not have one.

What is the appointment cancellation policy?

Appointments must be canceled by phone call 72 hours in advance, or you will be responsible for the entire fee. Text and email cancellations are not accepted.

How quickly will I be able to see a clinician?

We make every effort to schedule your appointment as quickly as possible based on your specific needs. Contact Wave Treatment Centers for more information.

What should I expect at my first appointment?

You'll find a welcoming environment where our highly trained staff will conduct a thorough evaluation to understand how best to assist you. Contact Wave Treatment Centers for more information.

Will I get the medication prescribed at the first appointment?

While an evaluation is not a guarantee of a prescription, if medication is deemed appropriate, we'll work closely with you to ensure you understand the risks and benefits of the medications, any potential interactions with other medications and review possible side effects. Contact Wave Treatment Centers for more information.

Is care delivered by Wave Treatment Centers HIPAA compliant and secure?

Yes, all care, including virtual telehealth treatment, is secure and HIPAA compliant. Contact Wave Treatment Centers for more information.

What does Wave Treatment Centers treat?

We offer outpatient care for a wide range of mental health disorders and addictions. Our treatment options are tailored to meet your individual needs and can range from traditional psychiatric care to cutting-edge treatments like TMS (transcranial magnetic stimulation). Contact Wave Treatment Centers for more information .

What advanced treatments do you offer?

In addition to traditional methods, we specialize in TMS Therapy and Ketamine-Assisted Treatment and KAP to provide a comprehensive approach to mental health and addiction treatment.

Patient Frequently Asked Questions

Wave Treatment Centers in Chestnut Hill

Frequently Asked Questions: Your Guide to Wave Treatment Centers

At Wave Treatment Centers, we aim to make your journey towards recovery as seamless as possible. To help you better understand what to expect when you choose us for your healthcare needs, we've compiled a list of frequently asked questions. Our goal is to provide you with all the information you need to make an informed decision about your treatment.

What insurance networks do you accept?

Some clinicians at Wave Treatment Centers are an in-network for Medicare. If you have a PPO-type insurance plan, we may be able to assist you with coverage options. Unfortunately, we do not accept any HMOs or Medicaid at this time.
Do I need to wear a mask to my appointment? What if I don’t have one?

For the health and safety of our patients and staff, we follow all current CDC guidelines. Masks will be provided when appropriate for those who do not have one.
What is the appointment cancellation policy?

Appointments must be canceled by phone call 72 hours in advance, or you will be responsible for the entire fee. Text and email cancellations are not accepted.
How quickly will I be able to see a clinician?

We make every effort to schedule your appointment as quickly as possible based on your specific needs.

Contact Wave Treatment Centers for more information.
What should I expect at my first appointment?

You'll find a welcoming environment where our highly trained staff will conduct a thorough evaluation to understand how best to assist you.

Contact Wave Treatment Centers for more information.
Will I get the medication prescribed at the first appointment?

While an evaluation is not a guarantee of a prescription, if medication is deemed appropriate, we'll work closely with you to ensure you understand the risks and benefits of the medications, any potential interactions with other medications and review possible side effects.

Contact Wave Treatment Centers for more information.
Is care delivered by Wave Treatment Centers HIPAA compliant and secure?

Yes, all care, including virtual telehealth treatment, is secure and HIPAA compliant.

Contact Wave Treatment Centers for more information.
What does Wave Treatment Centers treat?

We offer outpatient care for a wide range of mental health disorders and addictions. Our treatment options are tailored to meet your individual needs and can range from traditional psychiatric care to cutting-edge treatments like TMS (transcranial magnetic stimulation).

Contact Wave Treatment Centers for more information.
What advanced treatments do you offer?

In addition to traditional methods, we specialize in TMS Therapy and Ketamine-Assisted Treatment and KAP to provide a comprehensive approach to mental health and addiction treatment.

Take the Next Step Towards Your Well-being

We hope this FAQ guide has answered your questions and eased any concerns you may have. If you're ready to take the next step on your journey to wellness, don't hesitate to contact us. Your well-being is our priority, and we're committed to providing you with the highest quality of care.

For any further queries, feel free to reach out to us. Your journey to a happier, healthier life starts here. Contact us today to learn more.

Start your Healing Journey

A healthier, happier life starts here — talk to our caring staff today.